Terms and Conditions
1. Introduction
Welcome to UEat, your trusted online supermarket offering a wide range of products across various categories, including grocery, vegetables, beauty & wellness, and household care, all at affordable prices. Our mission is to provide you with high-quality groceries and essential home items, conveniently delivered right to your doorstep. By using UEat's services, you agree to comply with these Terms and Conditions.
2. Ordering Process
To order products on UEat, please follow these simple steps:
1. Visit the UEat website or app and create an account.
2. Browse the categories and select the items you wish to purchase.
3. Add the selected items to your cart and proceed to checkout.
4. Enter your shipping address and select a delivery date and time.
5. Choose a payment method and complete the transaction.
6. Wait for your products to be delivered to your doorstep.
3. Convenience and Savings
UEat is committed to providing a convenient and affordable way for you to shop online. We offer a wide variety of products, making it easy for you to find and order the items you need without leaving your home. By choosing UEat, you can save time, money, and enjoy a hassle-free shopping experience.
4. Quality and Affordability
We work directly with suppliers to offer you the best quality products at the lowest possible prices. UEat strives to eliminate middlemen and pass on the savings to our customers. We are dedicated to ensuring that you receive high-quality groceries and essentials.
5. Our History
UEat has been serving customers with high-quality groceries and essential home items since 2022. We are at the forefront of online grocery shopping in Nigeria, continuously innovating to provide the best shopping experience possible.
6. Job Opportunities
UEat offers a range of job opportunities in the grocery delivery industry. Visit our website to view current job openings and join our dynamic and collaborative team. We are committed to fostering a supportive work environment where everyone can thrive.
7. Product Selection and Quality Assurance
UEat offers the best in-season produce, farm-fresh groceries, and daily home essentials from your favorite brands, all delivered directly to your home or office. We work closely with suppliers and farmers to ensure the freshness and quality of our products.
8. Shopping with UEat
To start shopping with UEat, download the UEat app or visit our website. Browse our extensive selection of products, choose the items you need, add them to your cart, and select a convenient delivery time.
9. Return Policy
UEat's return and refund policy apply in the following cases:
- If a product is defective, damaged, or incorrect/incomplete at the time of delivery, contact us within 24 hours of receiving your order.
To initiate a return or refund, please contact UEat's customer service team via phone or email. Our team will review your case and determine the appropriate resolution, which may include a replacement product or a full or partial refund.
Please note that UEat's return and refund policy only applies to defective, damaged, or incorrect/incomplete products. For other reasons, UEat may offer a refund or exchange at our discretion. For additional details and requirements, please review our full return and refund policy.
By using UEat's services, you agree to these Terms and Conditions. We reserve the right to update or modify these Terms and Conditions at any time, so please review them periodically. If you have any questions or concerns, please contact our customer service team for assistance.
Thank you for choosing UEat for your online grocery shopping needs. We look forward to serving you!